Southern Colorado Crisis Connection
Colorado Crisis Services

Southern Colorado Crisis
Connection
Southern Colorado Crisis Connection

Southern Colorado Crisis Connection (SCCC)

As part of the Colorado Crisis Services, the SCCC services the Southeastern 22 counties in Colorado and maintains two crisis walk-in locations: 1) Colorado Springs and 2) Pueblo.

If you are in a crisis (anytime and anywhere) and don’t know where to begin getting mental health, substance use or emotional help for yourself or someone you know, call our confidential and immediate toll-free number 1-844-493-TALK (8255) to speak to a trained professional.

When you call Colorado Crisis Services, you will be immediately connected to a crisis counselor, a trained professional with a master’s or doctoral degree, or a trained peer specialist who has overcome similar experiences. We offer translation services for non-English speakers, we engage in immediate problem solving, and we always make follow-up calls to ensure you receive continued care.

Our walk-in crisis services (Colorado Springs and Pueblo) are open 24/7, and offer confidential, in-person crisis support, information and referrals to anyone in need. View the map to find walk-in crisis services near you.


Southern Colorado Crisis Connection

Location of Crisis Stabilization Walk-in locations:

1. AspenPointe
115 South Parkside Drive
Colorado Springs

2. Health Solutions
1302 Chinook Lane
Pueblo

WHAT ARE CRISIS WALK-IN SERVICES?

Crisis Stabilization Walk-in Services provide timely de-escalation, early intervention and patient stabilization to prevent the need for higher levels of care and is available for clients of all ages, regardless of ability to pay.

The crisis community living rooms provide a safe environment that facilitates relationships between staff and individuals to build support networks and connect them with community resources.

Respite is available for children and adults (including Substance Use and Dual Diagnosis) as clinically indicated. Walk-in Center Staff will connect patients to appropriate resources. The Crisis Walk-in services provide a less restrictive, less costly alternative to hospitalization, and have immediate access to licensed professional counselors, peer specialists and care coordinators as well as referral assistance for a broad range of other community services as needed.

WHAT IS THE AVERAGE LENGTH OF STAY?

Crisis Walk-in Services are designed to provide a safe place to de-escalate crises, offer early intervention and provide patient stabilization. The average length of stay is 3-5 hours. If additional care is needed, staff can connect patients to appropriate resources within the community.

HOURS:

Crisis Walk-in services provide Short-Term, Crisis-Focused Intervention and treatment to people who are in psychiatric crisis 24 hours a day, 7 days a week.

COST:

Available to anyone, regardless of ability to pay.

WHAT TYPES OF CRISES ARE APPROPRIATE?

• Being overwhelmed by stress
• Feelings of hopelessness
• Suicidal thoughts
• Severe depression and/or anxiety
• Stress or trauma
• Hearing voices
• Bizarre behavior
• Drug or alcohol abuse
• Family and interpersonal conflicts
• Work or school related crisis
• Breaks with reality

SERVICES MAY INCLUDE THE FOLLOWING BASED ON INDIVIDUAL NEEDS:

• Mental Health evaluation
• Skills coaching
• Biofeedback
• Education on psychiatric and addiction disorders
• Education on professional and self-help alternatives
• Referral for continuing care following crisis resolution
• Referral to other community services as needed

WHO IS ELIGIBLE?

Services are offered for children, adolescents, adults and the elderly, through self-referral, family referrals, referrals by healthcare professionals and law enforcement.

WHAT IF THE INDIVIDUAL CANNOT DE-ESCALATE WHILE RECEIVING WALK-IN SERVICES?

The individual will be assessed by a mental health evaluator who will determine disposition of the case.

HOW DO THESE SERVICES HELP PEOPLE IN A MENTAL HEALTH CRISIS?

• Reduce symptoms and improve functioning through education and access to continuum of care after discharge.
• Return the person to the community as soon as possible and avoid further inpatient treatment whenever possible.
• Support recovery and resilience through the use of peer specialists.
• Promote the safety and emotional stability of individuals with mental illness or emotional crises.
• Minimize further deterioration of individuals with mental illness or emotional crises.
• Assist individuals in developing and/or enhancing better coping skills and a natural support system.
• Help individuals with mental illness or emotional crises obtain ongoing care and treatment.
• Encourage services in the least restrictive setting that is clinically appropriate to meet the individual’s needs.

WHY DOES THE COMMUNITY NEED A CRISIS STABILIZATION WALK-IN SERVICES?

Many people experiencing a crisis caused by an acute psychiatric or addiction disorder seek hospital emergency room care. Because persons with a psychiatric or addiction disorder may not show visible signs of injury or illness, they often suffer when competing for the attention of emergency room staff treating other critically ill patients.

Many people struggling with a mental illness can be treated in the center and returned to the community without the need for inpatient treatment. The more quickly someone receives treatment the less likely his or her condition will worsen.